Businesses / Resolution
Something not right?
We're a small, early-stage team, so there's no automated ticket system yet — every issue reaches a person directly. Email us with your cafe name and what happened, and we'll sort it out.
A customer's stamp didn't land
Tell us the customer's card code (or name) and roughly when the payment happened — we can check what our records show and correct it by hand if something went wrong.
A reward was applied incorrectly
Let us know the cafe and the date. We keep a full record of every stamp and redemption, so we can trace exactly what happened.
A billing or charge question
Email us directly and we'll get back to you with the specifics.
Email
nisthaloyalty@gmail.com
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